Frequently Asked Questions
| WHAT IS SHOP HYGIENE PH?
ShopHygiene is an e-commerce platform that offers a wide range of hygiene products for personal and home care. Our selection includes hand sanitizers, body wipes, oral care items, cleaning supplies, and air fresheners. We feature products from trusted brands like Sanicare, Femme, Procter & Gamble, and Lysol. We aim to provide easy access to essential hygiene items, ensuring that our customers can maintain their hygiene and cleaning routines seamlessly. |
WHAT TYPES OF HYGIENE PRODUCTS DO YOU OFFER?
We offer a wide range of hygiene essentials including personal care items like alcohol, hand sanitizers, hygiene kits, body wipes, cotton products, and oral care items. Additionally, we provide home care essentials such as kitchen and dining supplies, cleaning products, laundry care items, air fresheners, and paper towels and tissues.
WHAT DISCOUNTS DO YOU OFFER?
Never miss out on deals by staying updated on our website, Facebook & Instagram for promotions. Alternatively, you can also sign up for our newsletter!
HOW LONG DOES SHIPPING TAKE?
Our team typically processes and ships orders in:
- 1-3 Days within Metro Manila
- 3-7 Days outside Metro Manila
You will receive a confirmation email with tracking information once your order has been dispatched.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We want to make your shopping experience as convenient as possible. That's why we accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfers (including Bank to Bank and E-wallets to Bank)
- Shipping and Delivery Information
Delivery timelines after payment confirmation:
- Metro Manila - 2-4 days
- Luzon - 4-7 days
- Visayas - 7-10 days
- Mindanao - 7-12 days
- Hard Ports - 30-32 days
*Hard Ports - Batanes, Basilan, Palawan, Siquijor, Tawi-Tawi
We deliver your orders via our partner courier, NinjaVan. All orders shipped via couriers will receive a tracking number via email once released.
NOTE: Please make sure you or someone you authorized is at home/location to receive the parcel along with the payment.
You will be notified once we receive your order/s for verification and confirmation of details.